SEPHORA inside JCPenney in Harrisburg, PA Closed now

Reviews about SEPHORA inside JCPenney

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  April 21, 2020, by Stephanie C
  Very poor customer service! I dislike giving bad reviews.. but I have to on this one. I've been to plenty of Sephora's and they usually have someone willing to help you, but this is the first Sephora I've been to that doesn't care to help their customers. All I wanted was a simple advice on a product..one lady told me to wait while she chit chatted about other things with someone and the other girl went to help someone else even though I was there first and after she was done she still ignored me as well. I was not rude and patiently waited and waited but no one care to even ask me what I needed, and it wasn't even packed that day! I almost felt the need to ask a cashier for help but I decided to leave.. they only seem to choose and pick who they want to help.